How to keep your employees happy in 2011

A recent survey of more than 3,000 leaders conducted by Leadership Management Australia and reported on by the HR Daily found that the number-one characteristic today’s employees value in a manager is trustworthiness.

Trustworthiness has moved from seventh position in 2009 to number one replacing clear communication of direction. This shows that employee expectations have changed significantly in the past year calling for all managers to review their leadership style.

The survey found the top ten characteristics of a good manager to be:

  1. Being trustworthy and open in approach
  2. Clearly communicating where the company is going
  3. Giving employees the “space” to do their work, but supporting them
  4. Listening to and respecting employees’ input into decisions
  5. Giving employees regular and honest feedback on how they are going
  6. Being fair and even-handed/making reasonable demands
  7. Providing the resources employees need to do their job
  8. Recognising employees for extra efforts/results;
  9. Coaching and developing employees
  10. Trusting employees with challenging work.

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