BluePrint tip: Put yourself in another’s shoes to manage conflict

Conflict is a natural part of life. It is essential to help us grow and develop. However, conflict in the workplace can be a major challenge in our lives and can often be very stressful.

When we experience conflict we often shift the blame from ourselves onto other people and no matter what, believe we are in the right. Next time you find yourself in a tricky situation at work take a step back and think about where the other person is coming from and what is important to them.

By putting yourself in the other person’s shoes you will gain an insight into why they are reacting the way they are and can help you better manage yourself, the other person and the situation.

By taking the time to learn how to see the situation from another’s perspective you will not only help smooth out tricky situations but gain increased respect as a leader.

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